Kaseya Community

View Multiple Screens in Live Connect

  • When connecting to a machine via Live Connect, it will always show DISPLAY1 in the preview window.

    Is there a way to see the other screens the user may have?

    Trying to find the easiest way to see what the user is doing, without them knowing.

    Cheers

  • We currently don't support this although it is a good idea. Currently, some folks have created their own agent procedures to utilize the screenshot function within the QuickView window and will be able to see the entire desktop.

    Out of curiosity, if you wanted to see multiple displays within Live Connect, how would you go about accessing these displays? For example, would you click on the thumbnail box to show the next display? If there is another method, what would you find most efficient?

  • Thanks Jeffrey.

    For me prob the best way, would be an option probably under the screen thumbnail with a dropdown of which display to show. So you just toggle between which screen you want to see.

    I guess the other option is to expand the thumbnail window to show all screens.

    Cheers