Kaseya Community

Upgrade from 9.3 to 9.4 - is it safe?

  • Hi,

    Well it's the same question I ask before doing any upgrade to a new version!

    It's now 5 months since the release of v9.4 and we are up to Patch 9.4.0.19, so you would think it would be fairly stable by now.

    Is this the case or are there still a number of issues making staying on v9.3 a better option?

    Must admit I am still a little concerned about the number of Critical Issues fixed in the latest patch, would have expected this to have diminished after 5 months.

    Your feedback is greatly appreciated.

    Thanks in advance.

    Andy

  • 9.4.0.19 seems pretty stable. Still a few really oddball quirks, but no show stoppers. I'd recommend making the change at this point.

  • Depends if you are cloud or on-prem.

    Cloud (SAAS) is still on 9.4.0.9

  • Cloud SaaS is on the latest patch (9.4.0.19). If your server is somehow on 9.4.0.9, please put in a ticket.

  • We went from 9.2 to 9.4 and are generally happy. Mind you, we're using almost no add-on products (KAV/KAM/etc) other than BUDR. And we've configured our default RC to be the 9.2-era KRC instead of the new-new RC.