We recently onboarded a company that was using AVG Free and was having an issue getting our procedures to run. When we removed AVG Free (which does not cleanly uninstall) the procedures started processing. Wondering if anyone else has run into this yet....
You may need to configure exclusions in the AV software to allow the agent to properly communicate with the KServer. This KB article addresses the needed exclusions: helpdesk.kaseya.com/.../229011408-Kaseya-Agent-Exclusions-Files-to-allow-network-access-full-execution-permissions-for-correct-Kaseya-Windows-Agent-usage
Brande Schweitzer I am quite familiar with exclusions > This is more of a heads up for onboarding when your scripts do not run to audit a system. Businesses should not be running that software as it is against the licensing.