All, ever since upgrading to the latest version of the Kaseya system, I am no longer able to transfer an entire folder to/from a remote PC. The work around is to select each individual file to upload/download but with some of my folders, containing hundreds of files, that is just tedious and slow. Am I missing something or is there some setting buried somewhere that will allow me to transfer folders again?
We definitely know where you're coming from. Live Connect is still under development and this is being worked on for a future patch. In the mean time, you can use the built-in FTP functionality under the Remote Control module if you need to transfer folders.
When it works!