Has anyone updated Trend Officescan agents using a Kaseya procedure?
Not so much a Kaseya question as a request for ideas to use Kaseya to solve a non-kaseya problem:
We have endpoints in the field with network and Kaseya connectivity whose Trend agents have failed to completely update. We have found that using the GUI (VNC) to click "update" solves the problem, but our endpoints are FDA appliances and using the GUI is not acceptable for more than spot-checks. A nice quiet Kaseya procedure seems like a good solution. Has anyone tried this with Trend agents?
We might implement a Virus-checker-to-Kaseya integration in future, but we don't have it now.
Check out the link below, we found this when we were considering an AV change (but ended up going with KAV)
This gives a way of creating some monitors that will help you with kaseya, there maybe a way that you can modify them to do a forced update.
Hope this helps