Kaseya Community

VNC Disconnections

  • Hi All,

    Just wondering if anyone has found a way to prevent VNC Viewer from disconnecting when Log Off or Switch User is selected?

    I look through the forums but can't see any solutions listed though it seems an old legacy poster had a similar issue but that's it.



  • this is not a kaseya or VNC issue. The session is closed because off the enhanced security which was introduced with Windows Vista. Since Win Vista when you logg off a session as a user the session is set 'on hold' and all connections to it are broken. Therefore the VNC server disconnects.

  • Ah ok interesting and useful to know, don't suppose there is a registry key to prevent the disconnections is there?