I'm having difficulties logging into my system after a database migration, wondering if anyone else in the community has seen this before.
I switched versions of SQL Server 2008 recently, and have been able to get the Kaseya web front-end to connect up. In fact, all my agents are connecting back up to the server without any apparent problem. However, when I attempt to log into the VSA, I get the following notification just above the login widget:
The challenge/response security mechanism timed out. Please log in again.
Anybody out there seen this already? Any clues as to where I should look? A server restart doesn't do anything. I'm thinking that perhaps the authentication service is independent of the web front-end and also needs to be reconfigured - is this a possibility?
Have you tried logging on directly on the server? I've seen this error and it happened when we were having network issues. Sorry I can't remember how we fixed it.
Thanks for the suggestion - unfortunately, same result.
I'm beginning to think that my DB migration messed up the views and SP's of ksubscribers. Do you have any suggestions for fixing that?
This sounds like the type of problem that can be resolved by running the reapply schema - not a lot of use to you right at the moment but I'm sure there's a way this can be done from the server itself and adding something onto the end of http://127.0.0.1/ though for the life of me I can't remember what that is. Thought I'd taken a note of it somewhere but can't find it... Anyone else?
Rick what about the fix suggested on this KB page - community.kaseya.com/.../how-can-i-repair-kaseya.aspx
Looks really promising! Will check this out.