At one time during our sales cycle we were told about an integration to google maps where it would display the location of the agents. This would be a big wow factor to our customers to show them this type of thing in our NOC.
Does anyone have any info about this and how it works?
Good question, Tony. Where is Google Maps module?
I 3rd this - great question!
4th'd Would be very useful
great question but still no answer??
You heard, I saw it.
I got some info about it and have it on my system but I need to get some firewall changes done for it to work and just have not had time..
There is one built-in feature I know about that uses Google Maps. In System > Orgs/Groups/Depts/Staff > Manage, if an organization has an address, there is a "map" link that will show you the location of the organization. But I get the feeling you are talking about something else.