Is it possible to restrict a Kaseya User Account to a specific Machine Group? I only want the account to have access to a certain organization in the drop down list and not see any of the others, is this possible?
Yes this is possible; We do it for several users. I am assuming you are on K2 in these steps...
1. In the system tab, make sure the user account is created.
2. User Security>User Roles and create a new role IF you want to restrict what the user can see/access in the Vsa. For example, only give access to remote control.
3. Create a new scope. Assign the specific Kaseya machine group(s) to this scope.
4. Make sure to assign the user account to both the user role if applicable and to the scope.