I have applied monitor set that monitors ALL Automatic services. When I get alarms for services that are not critical I change those services to manual or disable them. Even after doing that I am still receiving alerts from the monitor set. ... When I go to Live Connect and Task Manager Kaseya displays the service as Disabled / Manual as well but somehow the monitor set still thinks its automatic service that is stopped and triggers alarms.
I have the same issue, I have logged a case with support and will let you know what comes of it (but that will probably be in about 2 weeks time). Make sure you have update lists by scan scheduled too. Monitor>Edit>Update lists by scan.
see also community.kaseya.com/.../2778.aspx
Just a quick thanks for the cross post (I actually don't mind it, it keeps the ideas flowing)
I authored that thread and it appears i drew the ire of devout supporters of those wishing to defeat the purpose of having an automation system.
I am thinking i will put something to the developers, i REALLY don't understand why you can do what you are asking in SNMP Monitoring but not Service monitoring.
thanks again, this reply was mainly so i get notfied if Kaseya steps in to say something.