BryanCOk, I'm a little frustrated here, so maybe more experienced users can give me some guidance. I'm trying to come up with a remote control solution/methodology whereby a technician can remote to a user's computer - into their current user session, and have remote printing capabilities. Here is what I've found so far:
1) Remote Desktop isn't an option in this implementation, due to the XP one session limit and Kaseya's localhost port relay.
2) VNC doesn't do it.
3) RealVNC personal *does* do it, and purchasing licenses for users who need this ability is definitely an option, but I don't see any way to add another remote control option into Kaseya.
Am I missing something?