David ScottRight but what I don't get is in windows event logs, you've got three categories, informational, warning and error. There is no windows alert named critical that I am aware of. But in Kaseya, you've got error,warning,critical
How does Kaseya determine that an alert is critical?
After looking at this further, it appears that we inadvertently had all application errors,warnings and critical events (E,W,C) being sent to our crtiical email. So these events may not even have been actual critical events after all.
David ScottThe help file says that critical is vista only