GreyDuckI let my temper get away from me last week and replied with some vitriol and liberal use of the "AWESOME KEY" to a ticket that had been updated and then closed (without an actual fix) regarding an issue which is affecting our ability to get audit/monitoring data (with a secondary effect of preventing BUDR installs because without the EXE inventory we get the "Windows Installer v3 and up required" message).
Not my finest moment, admittedly, but my frustration levels? Rather high.
GreyDuckSo, they need to implement ConnectWise? *wry grin*