boudjI hope you guys are "charging" for this feature (or making it up elsewhere). When I have a client who needs this type of access, I explain to them that I can give it to them, but its a per user cost. Or in other cases, where the client has his own IT staff, I'll just sell him use of some of my licenses (per license cost). Either way I figure it cost me $$'s to support any type of admin access, and I make sure I pass that cost to the client (fairly of course!).