lwolfAn update.... my problem is now corrected. Per an email message from Ypovanni in Kaseya Support: ======================= There was a database change that I did to correct the issue. We have had a couple of other customers experience the same issue and that change corrected them. Thank you for contacting Kaseya Support -Yovani ======================= Here is another thread with the same info http://community.kaseya.com/xsp/f/29/t/6869.aspx Lloyd