Kaseya Community

Symantec AV finding trojans after Kaseya install

  • Many times now Symantec's Real Time protection finds trojan(s) right after installing the Kaseya agent on a computer I know doesn't have a trojan. It's usually loader.exe and some other random name ones, and it just says Trojan. Im pretty sure it's not, but the end user gets worried. Any ideas why this happens and what to do about it?

    Legacy Forum Name: Symantec AV finding trojans after Kaseya install,
    Legacy Posted By Username: CCG
  • What software are you deploying with the agent? Have you tried just a agent with no scripts or software attached?

    Also, scan your KServer for viruses.

    Legacy Forum Name: General Discussion,
    Legacy Posted By Username: theodis