firstname.lastname@example.orgI agree ... from what I saw in the webinar today it seems like they removed some key functionality for the monitoring side. We were actually hoping to see a third status of "acknowledged" instead of just opened and closed ... and now we have none.
But at least you can see the monitor page with 2008. Upgrade went fine but a few of the pages (including monitoring) won't load.
Rick@BBMI spent over 10 hours to "see" the monitor page. At least 4 of which on the phone with kaseya, 2 waiting for their programing department to figure it out. Not to mention 5 server re-images, 6 upgrade attempts in 6 different manners, and 30 seconds to realize that I want to uninstall my life for wasting 10 hours on it.
So we removed useful features, and made it a cheesy interface that requires a popup???? Silly of me to think that keeping it in the main window would be more efficient. Let's not forget the poor programming that requires you to highlight all your customers in the window and "shake" the mouse around so you can scroll to see them all.
Rick@BBMI'm going to take a good picture for you guys soon. We made a new Kaseya 2008 employee workstation complete with four 19" widescreen monitors, one 17", and one 19". We have another bank of CRT's waiting on standby just in case we need more desktop space to efficiently work.
You can not delete alarms, and if you goto lunch for 1.5hrs, you miss alarms. Don't sleep either, because everything that happens overnight you'll never know about in the AM without alot of time wasting digging.
far182couldn't you use email for alerts that you want to have history on and use the alert panel for live/right now issues?
Rick@BBMYes, adding more work, email, and things to do if our days were not busy enough.
The only reason I'm still running 5.0 is because I'm editing it to my taste out of spite. Going back live to 4.8 is a 5 minute button click away.