Kaseya Community

Printing to local printer while in remote control

  • Is it possible to configure printing to my local printer when printing from within a remote control connection? Thanks!

  • nope - this unfortunately has NEVER been discussed, and is a much needed feature (not for the techs per se but for the end users to utilize the VSA instead of having to get yet another system for remote control that does offer printing). The whole idea IMO of a single pane of glass is for convenience, but also for reducing costs and ease of use to both the techs and the end users ... If it's not easy to use, people won't use it and if you are asking for more money for "new" features that should have been included and at one time (sometimes) were included, people will stop buying ...