Feature Request- Client side BMS help desk access. Would like end users to be able to create tickets using the app on any mobile device.
We were told last year that service desk is a discontinued product, so I wouldn't expect any further development on that.
Remote Screen Control is the most important feature missing. Right now we pay for a CW Control (ScreenConnect) sub almost exclusively so we can have remote connect capabilities from mobile devices.
I have reported and created the requirements to correct the views in Kaseya Fusion.
Thank you. Looks good now.
Really need the list sorted by name and the ability to change the sort, top to bottom or bottom to top ...
We would like to see expenses in Tickets.
I would like to receive some user feedback on endpoint logging (Agent Procedure Logs - Agent Logs- and so forth).
If anyone is willing to meet with me, please send me a message and I will set some time for us and our UX designer.
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guess, I am just now seeing this thread, but I'd like to officially mention that we are unable to use VSA with Fusion because we use AuthAnvil/Passly for SSO and have been told that doesn't work. We would very much like for that to resolved as we are using Kaseya integrated products.
Does anyone else have an issue where the app logs you out after a couple days and you have to sign back in? I even have bio-metric finger print enabled and I still have to type in my pw when this occurs. I am using a Samsung Galaxy S10. Kind of inconvenient for everyone.