Kaseya Community

Read this if you use a custom working directory path.

  • Double-check that you are not using a trailing backslash in your working directory path.  We were and it was causing issues across modules (KBU/KAV/VSA) that have been resolved simply by removing that slash.

    Hope this saves someone some time.

  • Quick and dirty way to check for offending paths in SQL:

    SELECT I.machName + '.' + I.groupName AS Agent, agentTempDir AS Path
    FROM ksubscribers.dbo.users AS M
    INNER JOIN ksubscribers.dbo.machNameTab AS I ON M.agentGuid = I.agentGuid
    WHERE agentTempDir LIKE '%\'