Trying to Keep Kaseya on track and more transparent, could you advise when you might have the next patch release and what might it contain? I am using the term might because I completely understand the fluidity of support issues raised by the last patch release.
Keeping us informed leads to better customer satisfaction and allows us to make better business decisions.
That sounds extremely challenging from the Kaseya perspective as bugs are classified based on priority and customer impact level on productivity and/or business impact.
Is there a certain bug that is affecting your business critically at this time?
Yes waiting for the Fix for KAV Status Update and have been told it would be in a soon to be released patch. Its been over a month and the amount of time every day to get all agents properly updated is tedious and time consuming...
Can you provide more information on the issue? Sounds like the components/information populating on the status pane in KAV is inaccurate?
At my most recent employer (Kaseya) one of my specialties was Security - I know it has been lacking much development lately and I hope to change that.
I sent you a PM as well.