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Forum Post:
Re: Upgrade kserver to SSD
By
Michael Dixon
yes it will do it
Posted on
May 21, 2013
in Forum -
Kserver Discussions
Forum Post:
Re: Kaseya API Authentication SessionID retrieval
By
Michael Dixon
i know how to do it . but it's a trade secret
Posted on
May 11, 2013
in Forum -
Scripts & Agent Procedures
Forum Post:
Re: How do you get staff to use Kaseya...
By
Michael Dixon
How people view it may also depend on how they get paid too. while kaseya does boring stuff it's still doing work that a tech could do and now they're not doing it they have to find more work.
Posted on
May 6, 2013
in Forum -
General Questions and Discussions
Forum Post:
Re: How do you get staff to use Kaseya...
By
Michael Dixon
[quote user="Eric Christiansen"] Don't look at it like you're going to get rid of techs by using Kaseya. Look at it like you can take on more clients by being more efficient. As we are
Posted on
May 6, 2013
in Forum -
General Questions and Discussions
Forum Post:
Re: Why can't we apply policies to _all_ organisations / machine groups?
By
Michael Dixon
Yes they have There is an org called "global org" it is the "root" so assign them to there
Posted on
Apr 18, 2013
in Forum -
Policy Management
Forum Post:
Re: Policy - Out of Compliance
By
Michael Dixon
What do you mean you have several alerts setup on your machines.
Posted on
Apr 8, 2013
in Forum -
Policy Management
Forum Post:
Re: Writing to a File
By
Michael Dixon
Yes it does . i think this has come up before and is why i use execute shell command and echo what i want to the text file instead
Posted on
Apr 2, 2013
in Forum -
Scripts & Agent Procedures
Forum Post:
Re: Writing to a File
By
Michael Dixon
post code
Posted on
Apr 2, 2013
in Forum -
Scripts & Agent Procedures
Forum Post:
Re: Writing out to a text file
By
Michael Dixon
maybe you should post your code just looking at this line echo "" > #global:kworking#/#global:domainname# it's missing the final "" but really we would need your code to really
Posted on
Apr 2, 2013
in Forum -
Scripts & Agent Procedures
Forum Post:
Re: Error when (Re)Apply Schema
By
Michael Dixon
yip see this one lots you need to install all the IIS6 stuff along with iis7 and if you've done that . rebooting it fixes the problem. is this k 6.3 or 6.2 ? What os is your server ? 2008 r2 ?
Posted on
Apr 2, 2013
in Forum -
General Questions and Discussions
Forum Post:
Re: How to add time to a Service Desk ticket from within a procedure?
By
Michael Dixon
ok will change on Tuesday once im back from holiday
Posted on
Mar 27, 2013
in Forum -
Service Desk
Forum Post:
Re: Software Metering/Process started counter
By
Michael Dixon
it's do able. obviously there are many was to achieve this. i would look at creating a perf counter set and watch for the relevant processes for each app then all you need to do is create a report
Posted on
Mar 27, 2013
in Forum -
Monitoring
Forum Post:
Re: alarms - DEDUPE & AUTO-close tickets
By
Michael Dixon
Well everything is possible in KSD but weather it's practical is another debate. Now before i go on i haven't tired it recently and it may have already been improved. however the last time i tried
Posted on
Mar 27, 2013
in Forum -
Service Desk
Forum Post:
Re: Agent Procedure for Automatic System Hibernation
By
Michael Dixon
there is no one way to do any thing but i would probably use kaseya to create a scheduled task which puts the machine in hibernation if idle for 2 hours.
Posted on
Mar 27, 2013
in Forum -
Scripts & Agent Procedures
Forum Post:
Re: How to add time to a Service Desk ticket from within a procedure?
By
Michael Dixon
It will update the last note that is NOT hidden with the time you pass it. This therefore assumes that the note you want to add time to has already been added to the ticket ?xml version="
1
.0" encoding
Posted on
Mar 27, 2013
in Forum -
Service Desk
Forum Post:
Re: custom home page procedures - 'Requirement for display' how to edit?
By
Michael Dixon
no it doesn't seem possible. you can get your scripts to check and only run on the right SO's and therefore it doesn't matter if some one clicks on them. However i can understand that that
Posted on
Mar 26, 2013
in Forum -
Live Connect (KLC)
Forum Post:
Re: How to add time to a Service Desk ticket from within a procedure?
By
Michael Dixon
im sure it's possible but im also lost . do you mean in the time and tracking module. Can you post a screen shot ?
Posted on
Mar 26, 2013
in Forum -
Service Desk
Forum Post:
Re: Creating machine collections via script
By
Michael Dixon
pm
1
' Declare @GroupName varchar(50)= 'root.unnamed' use ksubscribers Declare @Agentguid varchar(50) select @Agentguid = agentguid from vmachine where machname = @MachName and groupname = @Group
Posted on
Mar 26, 2013
in Forum -
Product Feature Requests
Forum Post:
Re: Installing agent on Wyse thin clients or other running Windows Embedded Standard 2009 or greater
By
Michael Dixon
it works on embedded OS's
Posted on
Mar 26, 2013
in Forum -
Agent Discussions
Forum Post:
Re: Has anyone hired a developer for custom reporting? Can i get some feedback?
By
Michael Dixon
We sell the Enfusion module which includes additional real time reports
Posted on
Mar 25, 2013
in Forum -
General Questions and Discussions
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