Search - Kaseya Connections

Forum Post: replacement for Executive Summary report?

By Alex Insley

Has anyone formulated a good replacement for the Executive Summary report using the new report generation tools? I am asking because, while I can still generate my executive summary reports using legacy

Posted onApr 15, 2013

in Forum - Reporting & InfoCenter

Forum Post: Re: KES 2.3 Schedule Updates

By Alex Insley

I have a need for the same exact flexibility and haven't found a way to do it yet. I would interested to see if there is a way to do this.

Posted onMar 22, 2013

in Forum - Endpoint Security (KES)

Forum Post: Re: error while installing kaseya desktop policy and migration

By Alex Insley

did you happen to get a resolution to this? I am running into the same issue.

Posted onFeb 12, 2013

in Forum - Best Practices

Forum Post: not notified that patches weren't finished installing due to server reboot required

By Alex Insley

we had a recent incident where a customer's server (Windows SBS 2003) had patches installed via Patch Management automatic update. It then didn't reboot as it was supposed to do automatically but

Posted onFeb 5, 2013

in Forum - Patch Management

Forum Post: Re: AVG 10/2011/2012/2013 removal

By Alex Insley

also, did you run as logged on user or as system user?

Posted onNov 8, 2012

in Forum - Endpoint Security (KES)

Forum Post: Re: AVG 10/2011/2012/2013 removal

By Alex Insley

was the 32 or 64-bit version based solely on the operating system or on the application itself? if on the app, how did you tell which version of the app?

Posted onNov 8, 2012

in Forum - Endpoint Security (KES)

Forum Post: AVG 10/2011/2012/2013 removal

By Alex Insley

Is anyone else having a hard time removing all these other versions of AVG via agent procedure? I am not going to run the AVG Removal tool manually at over 200 machines so if anyone has the solution, please

Posted onNov 7, 2012

in Forum - Endpoint Security (KES)

Forum Post: Re: KES/AVG Removal

By Alex Insley

can you tell me where to find these switches or what they are? I can't find anything on them. I am having a hell of a time removing AVG 2011-2013 automatically so i can push out AVG 9.

Posted onNov 7, 2012

in Forum - Endpoint Security (KES)

Forum Post: Re: Uninstall AVG2012

By Alex Insley

what are the silent switches? I haven't been able to find documentation on that.

Posted onNov 7, 2012

in Forum - Endpoint Security (KES)

Forum Post: how do I set up my network to allow for use of iPhone app for Service Desk?

By Alex Insley

I have a service desk set up and running and I also have checked the Enable VSA API Web Service box under System->Configure. Do I also have to forward any new ports beyond what we already use for Kaseya

Posted onAug 1, 2012

in Forum - Service Desk

Forum Post: Re: KLC on a Chromebook?

By Alex Insley

any word on agents working on a chromebook?

Posted onJul 11, 2012

in Forum - Agent Discussions

Forum Post: Re: Internet Explorer history script

By Alex Insley

has anyone adapted any of these scripts for Windows Vista or Windows 7, not to mention new versions of IE or alternative browsers? (e.g., Firefox, Chrome)

Posted onJun 14, 2012

in Forum - Scripts & Agent Procedures

Forum Post: Re: new version of MDM?

By Alex Insley

Does anyone know who the product manager is for MDM?

Posted onJun 13, 2012

in Forum - Mobile Device Management

Forum Post: Re: Monitor Browsing History

By Alex Insley

I have tried working with your script above but it won't let me import the script. I have tried saving the entire contents as a XML file or copying/pasting the contents but neither method works. Any

Posted onJun 12, 2012

in Forum - Network Monitor

Forum Post: new version of MDM?

By Alex Insley

Does anyone have any information or news regarding the new version of the MDM they discussed at Kaseya Connect? I have been trialing the current version of MDM and it has been a fairly disappointing experience

Posted onMay 31, 2012

in Forum - Mobile Device Management

Forum Post: Re: creating outlook profiles automatically

By Alex Insley

BTW, this is using Outlook 2007 with an Exchange 2010 server.

Posted onMay 9, 2012

in Forum - Scripts & Agent Procedures

Forum Post: creating outlook profiles automatically

By Alex Insley

We are going to be setting up a new exchange server for a customer and need to set up either a new profile in outlook or add another account to their existing profile with all of the information already

Posted onMay 9, 2012

in Forum - Scripts & Agent Procedures

Forum Post: Re: Service Automation - Service Desks

By Alex Insley

That worked. Thanks!

Posted onMay 8, 2012

in Forum - Service Desk

Forum Post: Re: Service Automation - Service Desks

By Alex Insley

another one: when importing the monitor set, got this error: The Monitor Set was not a valid Kaseya Monitor Set xml format. Error: -1072896682 I know it is optional but just curious anyway.

Posted onMay 7, 2012

in Forum - Service Desk

Forum Post: Re: Service Automation - Service Desks

By Alex Insley

that worked like a charm; I shall proceed. thanks!

Posted onMay 7, 2012

in Forum - Service Desk