Search - Kaseya Connections

Forum Post: Agent Removal

By Mark.Hodges

We've had a client move to another vendor and they have asked us to ensure its a smooth transition. I can have the K agent remove itself from the Server side, and the other Vendor could uninstall the

Posted onMay 2, 2013

in Forum - Agent Discussions

Forum Post: Re: Remote Control - Kaseya's own version

By Mark.Hodges

I have at least 30 windows 2003 servers out there...its not going away in the next 12 months either. XP - will be around for the next 2 years at least. SMB doesn't change for the sake of change...when

Posted onApr 25, 2013

in Forum - Live Connect (KLC)

Forum Post: Re: NEW 6.3 Feature: Audit Manage Credentials

By Mark.Hodges

thanks Chad...that's completely the opposite of what I would have expected that to be used for. Not having it not change the password of an existing user account is a pretty stupid oversight since

Posted onFeb 23, 2013

in Forum - Manage Credentials

Forum Post: Re: Systems getting "black.lst missing or corrupted"

By Mark.Hodges

I have to say this is getting absolutely stupid. I have had my techs put in at least 20 tickets over last week over this problem and its got to go away.

Posted onFeb 15, 2013

in Forum - Kaseya Antivirus (KAV)

Forum Post: Re: NEW 6.3 Feature: Audit Manage Credentials

By Mark.Hodges

Ticket is still open...they haven't figured out why its giving that error as far as I know.

Posted onFeb 13, 2013

in Forum - Manage Credentials

Forum Post: Re: Enabling Windows Firewall - Recommendations?

By Mark.Hodges

firewall works on applications using UPNP or it works on ports...it does nothing with folders or files....

Posted onFeb 8, 2013

in Forum - General Questions and Discussions

Forum Post: Re: Minor disappointments in 6.3

By Mark.Hodges

Bump patching to top of list please :o0

Posted onFeb 6, 2013

in Forum - General Questions and Discussions

Forum Post: Re: Minor disappointments in 6.3

By Mark.Hodges

I also wish every module would have consistent interface. I LOVE the fact I can inline filter columns in areas like discovery but the patch management one I can't...drives me crazy I really really

Posted onFeb 5, 2013

in Forum - General Questions and Discussions

Forum Post: Re: Report Parts become independent when added to a report?

By Mark.Hodges

you are correct..when a report part is added to a report, its a copy of the report part....the report part does not inherit the master report settings... I found that out the hardway too after opening

Posted onFeb 5, 2013

in Forum - Reporting & InfoCenter

Forum Post: Re: KAV Blocking Internet

By Mark.Hodges

better to have a risk of some attack vs having 800 calls because people can't get to internet... Lesser of 2 evils don't you think.

Posted onFeb 4, 2013

in Forum - Kaseya Antivirus (KAV)

Forum Post: Re: Policies System Cointainer

By Mark.Hodges

If only i may create directly by mail ... It's would be faster - hear, hear..all our customers can create tickets by email..us with our support vendor..not so much.. PMRO everytime I need to open a

Posted onFeb 4, 2013

in Forum - Policy Management

Forum Post: Re: KAV Blocking Internet

By Mark.Hodges

yeah, looks like all hell broke lose on their forums...luckily we update once per day at 2am.... in meantime I've disabled web filtering just in case. Could have been worse..could have been a bluescreen

Posted onFeb 4, 2013

in Forum - Kaseya Antivirus (KAV)

Forum Post: Re: NEW 6.3 Feature: Audit Manage Credentials

By Mark.Hodges

Chad - can you look at CS143691. I have tried doing the following and its failing on every system (including workgroups) Set credentials under Audit for an Org. I have tried both Create account and not

Posted onFeb 3, 2013

in Forum - Manage Credentials

Forum Post: Re: Managing credentials in Kaseya 6.3

By Mark.Hodges

I have same question...basically..is that one credential the same across all modules (even KSDU). Right now I have been trying to set the credentials in the Audit for a specific test Org...then what I

Posted onFeb 3, 2013

in Forum - General Questions and Discussions

Forum Post: Re: Patch Status error The Windows service WUAUSERV (Automatic Updates/Windows Update) was not running

By Mark.Hodges

I've been seeing that to...If you do a rescan it usually seems to make the error go away

Posted onFeb 3, 2013

in Forum - Patch Management

Forum Post: Re: still can't get KLC to work in IE 10/Windows 8 after upgrade to 6.3

By Mark.Hodges

I just have IE 10 crash with LC...and if I use Chrome it keeps telling me it could not load LC relay... POS...

Posted onFeb 2, 2013

in Forum - Live Connect (KLC)

Forum Post: Re: Opinions on new script editor

By Mark.Hodges

I personally like this editor alot better then the old version...although truth be told it looks a hell of alot like n-able's editor in version 9...

Posted onJan 23, 2013

in Forum - Scripts & Agent Procedures

Forum Post: Re: Kaseya 6.3 Upgrade - How did yours go?

By Mark.Hodges

My upgrade as test pilot in early Jan went well. The only issue we run into was that non master roles could not edit the association on tickets and I think it had to do with Service desk being installed

Posted onJan 16, 2013

in Forum - General Questions and Discussions

Forum Post: Re: 6.3 release date

By Mark.Hodges

my favorite part of the new installer is it will show you current version of modules, and new version of mudules and auto check them so you can easily know when needs updated verses the hunt and pick.

Posted onJan 15, 2013

in Forum - Agent Discussions

Forum Post: Re: 6.3 Installation crashes with Error Number: 0x80004005

By Mark.Hodges

Edit from Kaseya: We have removed the direct link from this post. Please download the new installer from this request page. Thanks! http://www.kaseya.com/forms/welcomek2v63q.aspx thats the link to the

Posted onJan 15, 2013

in Forum - General Questions and Discussions