Search - Kaseya Connections

Forum Post: Re: Hosting Kaseya on Windows Azure

By mmartin

if your front end is in your office and you want to use Azure DB I would say no way the latency on requests would be mental - other option is one vm in Azure and then use db in azure but is there any cost

Posted onJan 15, 2013

in Forum - General Questions and Discussions

Forum Post: Re: Hosting Kaseya on Windows Azure

By mmartin

Azure also do IAAS so you could host kaseya on a virtual macihne in Azure same as EC2 in amazon - Azure is also a PAAS system but they are seperate.

Posted onJan 15, 2013

in Forum - General Questions and Discussions

Forum Post: Re: Customer portal

By mmartin

Hi Arnold, we built our own but the clients access it via the web or they can access it via the agent but not auto sign in. We did add a create ticket page from this which pulls the usual machine info

Posted onJan 15, 2013

in Forum - Product Feature Requests

Forum Post: Re: Creating views in order to add the view to Policy Management

By mmartin

you could create a custom field and then create a script that populates the custom field with the logical drives - then create a view that looks at the custom field - So custom field is called Avaiable

Posted onOct 5, 2012

in Forum - Product Feature Requests

Forum Post: Re: Any Time tracking software that clients would appreciate?

By mmartin

the company that developed our website recently launched this product got good reviews at a recent software show, don't use it myself as we are not a development company but maybe have a look http

Posted onAug 12, 2012

in Forum - Service Desk

Forum Post: Re: How to monitor long term Hard Drive growth

By mmartin

yeah you won't get trending over a year though and if you set your monitoring log to hold a years data watch your DB shoot up in size...kaseya is not good at storing long term data.

Posted onJul 25, 2012

in Forum - Best Practices

Forum Post: Re: How to monitor long term Hard Drive growth

By mmartin

We created an additional table in the DB and then we run a sql job every week that copies the audit information from the disks to this table, one of the fields we put is date entered so we know when the

Posted onJul 24, 2012

in Forum - Best Practices

Forum Post: Re: Install "totally empty" Agent?

By mmartin

My understanding of Kaseya 6.2 is that by default (system wise) it runs the audit so its not something you are scheduling. You may need to open a ticket to see if you can kill it.

Posted onJul 24, 2012

in Forum - Agent Discussions

Forum Post: Re: Monitoring for services stopped for more than X minutes

By mmartin

yeah we built it ourselves, I built it using auto IT but we are currently converting to a C# service application. My head was wrecked with the limitations to how kaseya managed services so I figured do

Posted onJul 10, 2012

in Forum - Monitoring

Forum Post: Re: Monitoring for services stopped for more than X minutes

By mmartin

yeah tis a bit of a challenge with Kaseya - we ended up building our own servicemonitoring.exe program - it runs on each server and monitors all automatic services minus a global exclusion list we created

Posted onJul 9, 2012

in Forum - Monitoring

Forum Post: Re: Serious MDM Battery Drain (tracking is off) - Weird IIS logs

By mmartin

I installed on my andriod and I could nearly see the battery drop as I watched it again no tracking on or GPS

Posted onMay 21, 2012

in Forum - Mobile Device Management

Forum Post: Re: Where do I find the Kaseya Plugins Path?

By mmartin

Can you explain a little further to what your looking for?

Posted onMay 14, 2012

in Forum - Agent Discussions

Forum Post: Add Agent Versions to Agent Update Page OR notify via internal Kaseya inbox to Master admin on update

By mmartin

Hi I would like to submit this as a feature request. Currently in the Update Agent Kaseya only puts the Major value for the Agent version so at the moment we have 6.2.0.0 - 1

Posted onMay 11, 2012

in Forum - Product Feature Requests

Forum Post: Re: Kaseya Connect 2012 - Cisco OnPlus Device

By mmartin

note though to my knowledge it is only cisco selected equipment - there was talk when we discussed with cisco before that they would look at other kit, they will detect other kit but not do all the fancy

Posted onMay 11, 2012

in Forum - Agent Discussions

Forum Post: Re: Exchange 2010 Detailed Monitoring - Works locally, not in Kaseya

By mmartin

do you do an update list by scan on the Exchange box from within Kaseya - Monitor Tab.

Posted onApr 13, 2012

in Forum - Monitoring

Forum Post: Re: "Suspend Alarm" and "Unsuspend Alarm" Agent Procedure Steps: It's time for an "Official Response" from Kaseya...

By mmartin

Hi Ben, That seems to work fine but I have to say it is so frustrating to think how relatively simple this was to do and I asked Kaseya for this before 6.1, so two versions later its gets done

Posted onApr 5, 2012

in Forum - Monitoring

Forum Post: Re: Problem installing agent on virutall Windows Server 2008 R2

By mmartin

if it says that it means it can't which is probably what your issue is.. Either local firewall on the server or the gateway IP or perimeter firewall.... when it connects successfully you will just

Posted onMar 27, 2012

in Forum - Agent Discussions

Forum Post: Re: Problem installing agent on virutall Windows Server 2008 R2

By mmartin

why is telnet not possible?

Posted onMar 27, 2012

in Forum - Agent Discussions

Forum Post: Re: Problem installing agent on virutall Windows Server 2008 R2

By mmartin

yeah agent should not care one bit about virtual or physical... You using Kaseya hosted thats fine - can you telnet to saas11.kaseya.net port 5721 from this server. if yes and the service is started and

Posted onMar 27, 2012

in Forum - Agent Discussions

Forum Post: Re: Problem installing agent on virutall Windows Server 2008 R2

By mmartin

from the server can you telnet to your K server on port 5721 If you check the kaseyad.ini does the first few lines all show your server details. Also in the SErvice does it show the iP / DNS address of

Posted onMar 27, 2012

in Forum - Agent Discussions