Search - Kaseya Connections

Forum Post: Re: Issues with PowerShell in agent procedure

By Ben

I just tested this on my 6.3 server and it did work successfully. There were a few fixes to Powershell command steps made for 6.3 which appear to clear up this issue. Any chance you can upgrade and report

Posted onMay 15, 2013

in Forum - Scripts & Agent Procedures

Forum Post: Re: Issues with PowerShell in agent procedure

By Ben

Try using one of the other Powershell steps - the one that executes in a 32-bit environment as System, for example.

Posted onMay 14, 2013

in Forum - Scripts & Agent Procedures

Forum Post: Re: get Variable Universal Create

By Ben

Universal variables allow a variable to persist outside of a particular procedure execution for a given Kaseya agent. If you are not receiving errors in your procedure logs for universal variables, they

Posted onApr 23, 2013

in Forum - Scripts & Agent Procedures

File: Ecessa Waas 175 WAN Optimizer KNM Monitoring Template

By Ben

I am sharing a Kaseya Network Monitor template for the Ecessa "Waas" 175 WAN optimizer device . I exported this from KNM v5 so if you're using an earlier version the template may not work

Posted onApr 17, 2013

in File - Knowledge Exchange - Scripts, Templates, etc

Forum Post: Is your head still in the sand? 39 Vulnerabilities fixed today with new Java update.

By Ben

Oracle put out a new version of Java this afternoon which resolves 42 bugs, 39 of which were security vulnerabilities. I just confirmed it is available in KSDU: http://www.pcworld.com/article/2034738/java

Posted onApr 16, 2013

in Forum - Software Deployment and Update (KSDU)

Forum Post: Re: Master Ninite Catalog updates

By Ben

Fifoso, when Ninite has to remove software from their catalog it is because it's source vendor no longer wants anyone to be able to easily update the application through Ninite and they want their

Posted onApr 10, 2013

in Forum - Software Deployment and Update (KSDU)

Forum Post: Re: Need help with new agent procedure executing a Powershell script

By Ben

I'll message you directly to look into it and send a possible fix.

Posted onApr 3, 2013

in Forum - Scripts & Agent Procedures

Forum Post: Re: Stolen Laptop

By Ben

Hi RDWing, Accept my friend request on the community here and I'll work with you on them. If they are checking in you will be able to get everything you need :)

Posted onMar 6, 2013

in Forum - Scripts & Agent Procedures

Forum Post: Java 7 Update 17 released this afternoon and available in KSDU

By Ben

Just verified that the KSDU master catalog can deploy Java 7 Update 17 - it will show up as Java 7.0.170.2 in your catalogs. http://thenextweb.com/insider/2013/03/04/oracle-ships-emergency-java-7-update

Posted onMar 4, 2013

in Forum - Software Deployment and Update (KSDU)

Forum Post: Re: Kaseya and Office365 Integration

By Ben

Can you expound on the relay issues you've heard of? Are you referring to Kaseya's ability to send outbound email through an Office 365 mailbox? I haven't heard of any problems but if there

Posted onFeb 21, 2013

in Forum - Product Feature Requests

Forum Post: Re: How long persists "getVariableUniversalCreate()"-Variables?

By Ben

It will persist for one day.

Posted onFeb 18, 2013

in Forum - Scripts & Agent Procedures

Forum Post: Adobe updates Flash, fixes for more vulnerabilities

By Ben

Adobe updated Flash on February 8th to 11.5.502.149, closing holes which were being actively exploited in the wild: http://www.net-security.org/secworld.php?id=14383 http://www.adobe.com/support/security

Posted onFeb 11, 2013

in Forum - Software Deployment and Update (KSDU)

Forum Post: Re: Looking for an agent procedure to check HP devices warranty

By Ben

I considered putting something together years ago but why bother... The updatewarranty guys do a good job already. If you're a service provider and can derive some value from seeing warranty expiration

Posted onFeb 7, 2013

in Forum - Scripts & Agent Procedures

Forum Post: Java 7 Update 13 - Fixes 50 Vulnerabilities. Deploy it with Kaseya!

By Ben

just check off the boxes. Keep in mind these were new features added to KSDU 1.1 which you'll need 6.3 for. Now find 'Manual Deployment' in your function list and click 'By Software title' beneath

Posted onFeb 2, 2013

in Forum - Software Deployment and Update (KSDU)

Forum Post: Re: Running VBS as a system account

By Ben

Perhaps you could contact the guys at Eusing to work out some sort of licensing deal so you could use the full version that doesn't have the pop-up? Their published pricing is understandably prohibitive

Posted onJan 30, 2013

in Forum - Scripts & Agent Procedures

Forum Post: Re: Adding Procedure Results\Showing Disk Usage etc. into Ticket

By Ben

If you're on 6.3 I don't think any of the desks will work. Core changes were made to the 6.3 version of SD and I have to modify the desks to accommodate them.

Posted onJan 30, 2013

in Forum - Service Desk

Forum Post: Re: Uninstall Google Maps Module

By Ben

None of the Google Maps components should be getting removed by the installer and it won't cause problems in 6.3. I'll get with our engineering team to find out what is going on. Please message

Posted onJan 30, 2013

in Forum - General Questions and Discussions

Forum Post: Re: Report part - Monitor set history as a graph or table

By Ben

I believe the desire is to see line graphs, generated by "Monitor Set" report types, like the one below.

Posted onJan 28, 2013

in Forum - Reporting & InfoCenter

File: Kaseya Network Monitor Template for Eaton Switched ePDU

By Ben

I have an Eaton switched ePDU in a server room here in our office -- quite a nice piece of equipment to have your racked servers hooked up to. Attached is a monitoring template for use with Kaseya Network

Posted onJan 28, 2013

in File - Knowledge Exchange - Scripts, Templates, etc

Forum Post: Re: Why Powershell script are really pourly supported ?

By Ben

Yes

Posted onJan 23, 2013

in Forum - Scripts & Agent Procedures