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Regional group for all Kaseya customers in Australia and New Zealand
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Forum Post:
The procedure 'Incident is Changed' failed to execute for ticket XXXXX
Cláudio Gonçalves
I´m using for test purposes the servicedesk files posted by Ashleigh_Marks here http://community.kaseya.com/regions/aunz/m/service_desk/72418.aspx . When I change the resolution is giving me the following message: Error processing sbo_treePresNoteProcedures_List procedure Incident is Changed Error...
on
Aug 16, 2012
File:
Service Desk Sub-Procedures
Ashleigh_Marks
The zip file contains two sub-procedures for service desk to populate a ticket with CPU, DISK and other performance counters Included is my monitor set that is used via the sub-procedure to pull the required info from the database You will need to build a stage entry to trigger the sub-procedure to be...
on
Jul 12, 2012
File:
Standard Service Desk Install Guide
Ashleigh_Marks
on
Apr 12, 2012
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