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Kaseya Software Roadmap

Starting in October of 2013, Kaseya instituted a practice of delivering three regular software releases per year: January, May, and September. In addition, we used to deliver this publicly posted Roadmap which details in advance what was planned for each of the next three releases, and updated the Roadmap shortly after each release.

Over the past year Kaseya has completely converted to an Agile approach in engineering. We use an iterative planning approach, and priorities often change during the development process based on constant input from customers and the market. This creates a mismatch between expectations set in our roadmap and what we deliver.

We started a new process at Kaseya Connect on April 14-16. At Connect we provided an update on the Product Strategy and Vision in a keynote address. The strategy describes our overall direction for the following year and more. As each new release is completed we will provide much more detailed information about what has been delivered, and how it supports our product strategy.

A number of customers have requested additional detailed information about what included in Release 9, beyond the new modules and capabilities. The section below has been expanded to include more detailed information in response to your requests.

January 2015 - R9

Cloud Platform

Project VaaS: A multimillion dollar upgrade to the Kaseya trusted cloud platform to host our VSA and EMM Cloud solutions and future new generation of Kaseya solutions. Improvements include:

  • State of the Art Architecture
  • Automation for deployment and update for speed and accuracy
  • New high availability capabilities including failover for server failure and recoverability for database
  • Improved database and application performance
  • Improved security
  • Improved scalability


  • New PSA integration option introduced
  • New Kaseya VSA LaunchPad Edition introduced
  • Remote Control:
    • Support for numeric keypads and the Numlock key
    • Improved support for high resolution displays on Windows
    • Support for additional key combinations (Alt-Tab on Windows 8.1 and Cmd-` on OS X)
    • Reduced bandwidth utilization for cursor images
  • KServer & Agent:
    • Agent support for Yosemite
    • Added SQL Server 2014 support for KServer
    • Improved support for detecting Office 2013 license codes
  • Sustenance work delivered in R9
    • 2,500 Tickets resolved with 566 engineering tickets
      • 140 fixes delivered in R9 in total. This includes 100 VSA fixes , 20 in Network monitor and 18 in remote control
      • A complete list of the bug fixes is included in the Release Notes.
    • Security hardening of all ASP pages to ensure the best possible security profile for VSA, including:
      • Updates to 14 modules with ASP Pages, including review and update of over 400 files and 3200 SQL statements.
      • Four weeks of regression testing
    • Also, issued patches on previous releases: 65 for R8, 7 for R7 and 1 for R6.5
  • Created new Tenant Migration Tool
    • Migrate all VSA information from one tenant instance to another
    • Initial use is to move Cloud customers to the new VaaS and for automatically provisioning fully functional trial systems
    • In the future, this will enable customers to move from on-premise into cloud and to extract data from VSA for use in analytics or data warehouses.


  • New offering providing MDM, MAM & BYOD delivered on the VSA platform
  • Easy and fastest on-boarding of devices and users to appropriate orgs (of MSPs)
  • Fastest deployment of consistent, pre-defined policies
  • One easy to use integrated UI for maximum administrative productivity
  • User-based pricing
  • Supporting education in Kaseya University


  • Password Server 2.7
    • Improved performance on imports
    • SCIM standard supported for User and Role Support
    • Increased the maximum password length
  • SSO 4.5
    • Certified compatible with MS Office 365
    • SSO Assistant updated
  • Increased advanced content in AuthAnvil Academy


  • Education added to Kaseya University
  • New signatures added

365 Command

  • Expand support to include Microsoft OneDrive
  • Faster easier OneDrive administration
  • Reporting to support audit and compliance best practices

Additional Resources



The information in this presentation is confidential and proprietary to Kaseya and may not be disclosed or distributed without the prior written permission of Kaseya. This document, and any related presentation, as well as Kaseya's strategy, possible future developments, products, platforms, directions and/or functionality are all subject to change without notice at Kaseya’s sole discretion. The information in this document does not constitute a commitment, contract, promise or legal obligation to deliver any material, code or functionality. This document is provided without warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. This document is for informational purposes only and may not be incorporated into a contract.

All forward-looking statements, including those set forth in this presentation, are subject to various assumptions, risks and uncertainties that could cause actual results to differ materially from projections. Readers are cautioned not to place undue reliance on such forward-looking statements, and specifically, not to rely upon such in making purchasing decisions.