Kaseya Software Roadmap

Last Update: 02-18-2012

This roadmap is meant to be a high-level/macro view of where we are heading as a company. The purpose is to provide directional visibility and is not intended to be a feature by feature list; as standard practice, we address this in our release notes. We have reviewed over 2,600 feature requests from our customers and have ranked those (with customer input) in order of demand/importance. As we plan for updating both the core functionality and the add-on modules, those requests are part of our process. In addition to those new features, Kaseya is also investing significant resources into performance improvements, scalability and architectural enhancements that may not be apparent in a roadmap. Be assured that we are committed to updating the roadmap regularly.

iconSecurity

  Feature Stage Notes
KAV 1.3 Updated Kaspersky engine Development  
KES 2.3 Updated AVG engine, Exchange Server Support (SaaS) Development  
v 6.3 LAN share for installers and Kaspersky updates, Integration with Kaseya Policy Management Development  

iconMobile Device Management

  Feature Stage Notes
  Support for RIM BlackBerry Controlled Release Planned release for February 2012
KMDM 1.1 Profile support for iOS 5 Development  
KMDM 1.2

Ability to customize the agent image for branding purposes, Unique alarm for stolen & lost devices, Custom alarm messages, , ActiveDirectory and Exchange user account creation, Blackberry (BES) server email account creation, Multi-Device Profile Apply, Google Maps 3.0 API Support

Development  
KMDM 1.3 Support for Windows Phone Planned  
KMDM 1.4 Ability to send a link to the agent for an application download and install from the App Store, Support for Android App installation/update/removal, Support for iOS Enterprise App installation/update/remove Planned  
v 6.4 Integration with Kaseya Policy Management Development  

iconAgent-based Monitoring

  Feature Stage Notes
v 6.3 Create a monitor set dependency such as "if an agent or the Kaseya sever is offline” don't raise an alarm, log parsing (OSX), SNMP (Linux) Development  
v 6.4

Ability to suspend individual alarms or monitor sets, Capability to blacklist specific events to reduce false positives, Ability to build a monitor set health check that provides feedback on whether it is applied and reporting correctly

Planned  

iconInfo Center/Reporting

  Feature Stage Notes
v 6.3

Create custom reports using drag and drop, choosing from many different data sets, to create the reports of your choice, Ability to create a report specific to the number of agents associated per machine group and/or organization, Add option to hide/not show hidden disk volumes on specified reports

Development  

iconVirtual Machine Management

  Feature Stage Notes
KVMM 1.0

Ability to detect hypervisor hosts (ESX, ESXi, Hyper-V) and deploy agents to the guest virtual machines, Abilty to start/stop virtual machine, Support for converting a physical machine to a virtual machine (vhd & vmdk)

Development  
KVMM 1.1 Integration with Kaseya Policy Management Planned  

iconNetwork Monitor

  Feature Stage Notes
KNM 5.0

Scalability to support to 10,000+ servers, New intuitive UI for navigating through networks to devices, Unicode support, Deeper integration into the Kaseya framework (Virtual System Administrator), Monitor VMWare via the VMWare management APIs, SNMP V3 support,Inventory report of users & devices

Development  

iconImaging & Deployment

  Feature Stage Notes
KID 1.1 Remove dependency for installing virtual machine (virtual box) Development  
KID 1.2

Support for more than 1 repository per subnet, Capability to select multiple images for Auto Deploy, Additional support for driver deployment during mini-setup, Ability to resize the image when deploying, Allow disk booting (preOS) of machines without requiring PXE, Improved support for image deployment to dissimilar hardware

Planned  

iconOnline Backup 2.0

  Feature Stage Notes
KOB 2.0

Support for private cloud, allowing customers to leverage their own servers to act as backup servers. Operating systems supported for backup storage servers include Microsoft Windows XP, 2003, 2003 R2, Vista, 2008, 2008 R2, & Windows 7. Overview page displaying storage statistics for backup storage servers, including statistics per machine ID, as well the number of files stored and the original and compressed size of files being stored

Controlled Release  
KOB 2.5 Integration with Service Billing for billing based on usage metrics/usage based billing Planned  
v 6.3 Integration with Kaseya Policy Management Development  

iconSoftware Deployment & Update

  Feature Stage Notes

v 6.4

Support for a Kaseya catalogue (Kaseya add-ons) and Kaseya License Management, Support for additional profiles, Additional dashboard items, Support for 3rd party catalogues available as a stand-alone modules (example Ninite)

Planned  

iconRemote Control

  Feature Stage Notes
v 6.3 Ability to create a recording for remote control sessions and archive for future use Development  
v 6.4

Next generation remote control technology that rivals the performance of the market leading solutions. Support for iOS, Android & Windows Mobile. Integration with Kaseya Policy Management

Development  
v 6.5 Remote control support on machines without the need to deploy a Kaseya agent Planned  

iconDesktop Migration

  Feature Stage Notes
v 6.3 Integration with Kaseya Policy Management Desktop Policy Development  
KDPM 4.0 Support for migrating systems to Windows 8, Additional policies including VPN & Wi-Fi and Metro, vPro support for Linux Planned  

iconDirectory Services

  Feature Stage Notes
KDS 1.2

Leverage AD supervisor and department properties when creating staff records in Kaseya, Ability to prompt end-users to confirm their contact details to keep AD up to date with changed mobile numbers (etc..), Support multiple probes with automatic failover, Override machine group on machine policies - Alert on locked account, Support for other LDAP directories (Novell, Apple, IBM, Sun, Oracle, etc.), Improved ability to View, group and filter Users by Org/Domain, Department, etc. Ability to have a signal view for a single company.

Development  

iconPolicy Management

  Feature Stage Notes
KPM 1.1

Support for additional Kaseya add-on modules, Support for Event Log Settings, Support for Log Parser / Parser Sets, Support for suspend Alarm, Provide a ‘Reason description’ to explain why an endpoint is out of compliance, Add compliance logs for all modules, Global Policies assigned to all existing and future Orgs (i.e. Policies that apply to all Orgs and Groups)

Development  

iconService Desk

  Feature Stage Notes
KSD 1.4

Performance enhancements for displaying the ticket grid as well as the edit ticket form, Improved usability to configure workflow, service desk procedures and a forms designer, Add - Machine status icon to the ticket grid, Ability to print a ticket (or multiple tickets) from the Edit Form, Dashboard

Development  

iconPatch Management

  Feature Stage Notes
  Support for patching OS X, Improved user interface Planned  

iconService Billing

  Feature Stage Notes
 

Granular mapping of services, parts, and expenses to QuickBooks Accounts & Quickbooks Class, MYOB (Mind Your Own Business) integration, API for partner integration for additional accounting packages, Support for printing more than 1 invoice at the same time

Planned  

iconIT Inventory

  Feature Stage Notes
 

One IT Inventory repository providing centralized access and reporting, Support for manual entry/import of inventory items, Kaseya’s discovery and management tools will populate the inventory items in an automated fashion, Central repository for all managed (agent) and un-managed IT (no agent) assets

Planned  

iconSoftware Asset Management

  Feature Stage Notes
 

Ability to collect software file information such as title, product ID, size, date, path, and version, Compare software inventory data with purchasing information to reveal license deficits and ensure compliance with licensing agreements, Application control tools to restrict what/by whom particular software can be run on a computer

Planned  

iconHardware Asset Management

  Feature Stage Notes
 

Asset identification & navigation, Cost tracking and contract management from purchase through disposal, Asset Discovery and Import, Asset Identification and Assignment, Service Contract Tracking, Warranty & Lease Tracking, TCO Tracking, Service Desk Ticket Assignment and History, Reporting, Inquiry and Dashboards, Asset Lifecycle Management

Planned  

iconAdditional VSA Functionality

  Feature Stage Notes
v 6.3

New 'Generate Alarm' Agent Procedure command, Notification Bar for centralized communication within the VSA, LAN Cache, Improved discovery capabilities (merging of Nmap & Active Directory discovery) with ability to name, view and set recurring network scans & alarms, System-wide performance enhancements

Development  

Disclaimer

The purpose of the above is to provide general information about Kaseya’s current intentions with respect to its product and services direction and is provided without any representations or warranties. Kaseya reserves the right to make changes or take contrary actions in its sole discretion and the above features and functionality may be modified, altered or withdrawn. Reliance on the information is taken at the reader’s sole risk.

Feature Requests

Don't see something here that you'd like to see developed? Let us know. Email features@kaseya.com and give us a detailed feature request. Please note all requests will be reviewed and Kaseya will determine which of those requests will be implemented.