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Knowledge Base

This knowledge base is a growing and evolving repository for articles relating to all Kaseya products.
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  • Wiki Page: *KLC browser plug-in support with Google Chrome

    KB #: KKB000911 ---- SYMPTOM In Google Chrome, these errors are related to recent updates of Google Chrome and occur when logging into a v6.2 VSA on a machine with the KLC Plug-in Manager installed (choose one): Chrome on Windows displays "Extensions, apps, and user scripts can only be added from...
  • Wiki Page: Kaseya Desktop Policy & Migration (KDPM)

    Kaseya Desktop Policy & Migration (KDPM) KDPM Help KDPM Release Notes KDPM LMS Training KDPM TechJam KDPM Forum ------- KDPM - vPro || Note - The ↑above embedded Youtube video uses Flash for desktops. || If necessary, this can be downloaded and installed here .
  • Wiki Page: Deny a patch for a single machine

    KB#: KKB000891 Question: How can I deny a patch for a single machine? Answer: You can use the Ignore function to deny a single patch for a single (or multiple) workstations. To do this, navigate to Patch Management > Patch Update. Filter to the machine that you want to ignore a patch on (this just...
  • Wiki Page: Why does the Kserver addresses in Agent tab > Check-in Control don't match System tab > Check-in Policy?

    KB#: KKB000638 QUESTION Why does the Kserver addresses in Agent tab > Check-in Control don't match System tab > Check-in Policy? ANSWER If you configure primary and secondary kserver addresses for groups in the System > Check-in policy, the system will force those addresses to be used when...
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