Backups failing with message "Backup failed - Image location, \\servername\share\, not available. Verify remote machine is turned on and Set Credential is correct."
message indicates that there is a problem with the network share you
are sending the image to. To verify this, go to Backup tab > Image
location and run a free space check -it reports 'bad path' then it is
likely that either the share is invalid or the agent credential does not
have access to it.
Verify and correct the image path, or modify ACL to allow the agent credential to write to it.
Additionally, if this particular share is located within a '\Documents
andSettings\User\ExampleUser' user account directory, please move the
share to the root of one of the locally attached drives on this machine
and share it from there instead and ensure that the currently set agent
credential has proper access privileges to it.
If all of the settings are correct, I also found that Windows Server 2008 SP2 helped.
Copyright © 2012 Kaseya International Limited. All rights reserved. Kaseya and the Kaseya k-bug logo are among the trademarks or registered trademarks owned by or licensed to Kaseya International Limited. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.