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This knowledge base is a growing and evolving repository for articles relating to all Kaseya products.
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Related Posts
Wiki Page:
Kaseya Install/Upgrade (VSA)
Dylan M. Lagi
Kaseya Install/Upgrade Install Help Install/VSA Release Notes K2 Upgrade Info/Training Scaling KServers TechJam Install/Upgrade Forum ------- KServer Update Considerations KServer System Requirements ------- KServer Install Migrating VSA Servers Upgrading || Note - The ↑above embedded Youtube video...
on
Aug 11, 2012
Wiki Page:
Deployment of “Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847)”
Brande Schweitzer
KB#: KKB000688 QUESTION Unable to deploy "Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847)" using Kaseya Patch Management. It is reported as ?Manual Install Only? in the Patch Update and Machine Update functions. When Microsoft initially released ...
on
Jul 19, 2012
Wiki Page:
Backup failed - Backup process could not start because the Acronis registry key is missing
Dominic Walsh
KKB000847 SYMPTOMS Backup log reports "Backup failed - Backup process could not start because the Acronis registry key is missing". CAUSE The Acronis client has been uninstalled or the installation is corrupt. SOLUTION Schedule a new installation of the Kaseya Backup client using the Backup...
on
Nov 4, 2011
Wiki Page:
Cannot add a device via text message
amado.hidalgo
KB# - KKB000831 Question - I am encountering difficulties adding a device via text message. Am I missing something here? Answer - Ensure that the SMS text messaging features on the phone are activated and properly receive text messages. From here, there are particular cases encountered in which adding...
on
Oct 17, 2011
Wiki Page:
When trying to install BUDR, why does the message "Windows Installer v3 and up required" show up?
Dominic Walsh
KB#: KKB000552 QUESTION When trying to install BUDR, the message "Windows Installer v3 and up required" is seen. The BUDR page checks the patch data to see what version of MSIEXEC.EXE is on the machine. If the patch data is incomplete, or out of date, then Kaseya will not know that version...
on
Oct 10, 2011
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