KB#:  KKB000043

QUESTION?

 

Why does KES see Symantec AV and Live Update as conflicts? Must SAV or other security programs be removed for KES to function properly?

 

ANSWER?

 

It is not mandatory to remove other security products from a system you install KES on but the warning is there because having multiple security programs running on the same machine can cause problems.

 

 

Avoid using other security programs on the same computer as KES if possible, and be aware that it could cause instability and performance issues.

 

APPLIES TO?

 

Kaseya Endpoint Security(KES)