KB#:  KKB000685

QUESTION

Security tab > Install/Remove function

When selecting endpoints and clicking Install, UI falsely reports "no machines selected." How do I resolve this?

 

ANSWER

This intermittently occurs if Web Gardening is enabled on the IIS server.

 

Development are testing some new code to resolve this programatically, so that Web Gardening may be supported in a future release of KES.

For now the workaround is to not use Web Gardening on the Kaseya IIS server.

 

MORE INFORMATION

See Microsoft documentation for further details of IIS configuration and Web Gardening - http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Library/IIS/659f2e2c-a58b-4770-833b-df96cabe569e.mspx?mfr=true

 

APPLIES TO

Kaseya Endpoint Security (KES) 2.0