KB# KKB000991SYMPTOMBackup Status page does not display when using Internet Explorer.CAUSEThe VSA website is running in compatibility mode.SOLUTIONDisable compatibility mode for the VSA website as follows: -- Open Compatibility View Settings in the Internet Explorer Tools menu- Uncheck Display Intranet sites in Compatibility View- Remove the website address from the Compatibility View list (if present)APPLIES TOKaseya Backup (all versions)