Our South Africa data center team continues to work on a firewall issue that is preventing external access za1.kaseya.net. All agents and admins are currently unable to connect to the system. The outage began at 8:47am EST. We'll continue to provide updates as they become available.
We apologize for any inconvenience this has caused to affected customers.
UPDATE:
At approximately 12:56pm EST, our South Africa team was able to resolve the firewall issue. za1.kaseya.net is now available. Agents are beginning to check into the system, administrators may now begin managing their endpoints.
Thank you